Abberdale Roofing is committed to protecting your privacy and handling your personal data responsibly in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or contact us through our contact page.
Information We Collect
We may collect and process personal information when you contact us via our website. This may include your name, contact details such as a phone number, and any information you choose to provide within your enquiry.
We only collect information that is necessary to respond to your enquiry or provide our services.
How We Use Your Information
Your personal information is used to respond to enquiries submitted through our contact form, provide quotations or information about our services, communicate with you regarding your enquiry, and improve our customer service and website experience.
We do not use your information for automated decision-making or profiling.
Lawful Basis for Processing
We process your personal data under one or more of the following lawful bases: your consent when you submit an enquiry, our legitimate interests in responding to enquiries and operating our business, and where applicable, contractual necessity in order to provide a service you have requested.
Data Sharing
We do not sell, rent or trade your personal data to third parties.
Your data may be shared only where necessary with trusted service providers who support our website or business operations, and only where appropriate data protection safeguards are in place.
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access or disclosure.
Personal data submitted via our website is stored securely and accessed only by those who need it for legitimate business purposes.
Data Retention
We retain personal data only for as long as necessary to respond to enquiries, fulfil contractual or legal obligations, or resolve disputes. Once data is no longer required, it is securely deleted.
Your Rights
Under UK data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, object to or restrict processing of your data, withdraw consent at any time where processing is based on consent, and lodge a complaint with the Information Commissioner’s Office.
Requests relating to your personal data can be made through our contact page.
Cookies
Our website may use cookies to improve functionality and user experience. Cookies do not collect personally identifiable information unless you choose to provide it.
You can control or disable cookies through your browser settings.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be published on this page.